Seal/ring inside block is torn, leaking into innards of block

Question

The large seal that is inside the water block tore while I was cleaning it. It is now allowing liquid into the space between the two plates, and slowly leaking. Do you guys have a replacement for this, or a guide on how to replace/repair it?

Answer 1

Hi Jason,

Sorry to hear that.
What's the model of this water block?
Would you send us the photos to show the problem?
May I have your receipt for this product?
Please send the information to below email address, thank you.
[email protected]